Ⅰ. Scope of Application
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This policy applies to all commercial activities conducted within Australia by the platform.
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It governs the processing of personal information related to products or services provided to Australian users.
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It also covers personal data handling for interactions with the website, apps, or customer support.
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Personal or household use is outside the scope of this policy.
Ⅱ. Core Principles
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Legality and Transparency: Information collection and use are based on lawful and reasonable principles, with appropriate notifications provided to users.
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Purpose Limitation: Information is used only for specific and legitimate business purposes.
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Data Minimization: Data collection is limited to what is reasonably necessary.
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Accuracy: We take reasonable steps to ensure the accuracy and timeliness of the data.
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Retention: Information is retained only as long as necessary for business or legal requirements.
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Security: Appropriate technical and organizational measures are taken to protect personal information.
Ⅲ. User Rights
Under Australian privacy law, users have the following rights:
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Request access to their personal data held by the platform.
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Request corrections for any inaccurate or incomplete data.
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Request deletion or limitation of use of personal information, where applicable by law.
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Raise concerns or objections regarding specific data processing practices. Users may submit requests using the platform’s contact details provided below.
Ⅳ. Platform’s Compliance Responsibilities
The platform will ensure:
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Information is processed based on business needs and legal requirements.
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Appropriate security measures, such as encryption and access controls, are implemented to mitigate risks.
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Potential data security incidents are assessed and appropriate corrective actions are taken.
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Necessary records related to data processing activities are maintained.
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Additional measures are taken in accordance with specific legal obligations.
Ⅴ. Cross-Border Data Processing
In certain cases, personal information may be stored or processed outside of Australia.
In these cases, reasonable steps will be taken to ensure that the data remains appropriately protected and processed in compliance with Australian privacy requirements.
Ⅵ. Regulatory Oversight and Compliance Consequences
In Australia, privacy compliance is overseen by relevant regulatory bodies.
Violations of privacy laws may result in investigations, corrective actions, or other legal consequences depending on the nature and severity of the incident.
Ⅶ. Importance of Compliance
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For Users: Ensures better understanding of how personal data is used, building trust in online services.
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For the Platform: Helps mitigate compliance and legal risks, enhancing credibility and long-term operational stability.
Ⅷ. Contact Information
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Address: 7650 PANGEA LN APT 102, RALEIGH, NC, 27616-5849
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Phone: +1(305) 614-4346
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Email: studio@sofimena.com
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Service Hours: Monday to Friday, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)